Care for the whole person — disability and mental health.
We support people living with disability and mental health challenges to live safely, independently and with dignity — at home, in the community, and at work. Supports are shaped around your goals, your culture and your choices.
Supports we provide under the NDIS
Six registered support types, delivered in your home, your community and your workplace.
Daily Personal Activities
Respectful help with everyday personal care — showering, dressing, grooming and getting ready for your day.
NDIS 0107Travel & Transport
Safe, reliable transport and travel support so you can get to appointments, activities, work and community life.
NDIS 0108Household Tasks
A hand with cleaning, laundry, meal preparation and keeping your home safe, healthy and comfortable.
NDIS 0120Community Participation
Support to join community, social and civic activities — groups, events, sport, learning and connection.
NDIS 0125Shared Living & Respite
Assistance with daily life in group or shared living arrangements, including supported independent living and respite care.
NDIS 0115 / 0138Employment Support
Help to find, keep and thrive in a job or higher education — building skills, confidence and independence.
NDIS 0102Care that treats you as a whole person
Disability and mental health
Many of the people we support live with both. Our workers are chosen for patience, calm and understanding across the two — so you're never passed back and forth between providers.
You choose who supports you
Workers matched to your preferences — gender, language, culture, personality — whatever your age or diagnosis. If someone isn't the right fit, tell us and we'll rematch you, no awkwardness.
Clear, honest pricing
Everything is billed to the NDIS Pricing Arrangements and agreed with you in writing before supports begin. No hidden fees, no surprises — ever.
What support looks like with us
Everyday life, made easier — a coffee out, a tidy home, a lift to training, a familiar face at the door.
Side by side in the community
Support isn't something we do to you — it's something we do with you. Groups and sport, study, appointments, or just a walk and a chat: your worker is there to make it possible, at your pace.
A familiar face at home
The same trusted workers, week after week — helping with personal care, meals and the household, while genuinely noticing how you're travelling, mentally as well as physically.
NDIS support types under one roof — personal care through to employment
ways to work with us — self-managed, plan-managed or NDIA-managed
business day — the longest you'll wait to hear back from our team
Three simple steps
Say hello
Call 0488 114 368, email us, or send a referral — for yourself or someone you support. There's no pressure and no cost to ask questions.
Meet & plan together
We listen to your goals, preferences and needs, then design supports around your NDIS plan — self-managed, plan-managed or NDIA-managed.
Start your supports
We carefully match you with support workers — you can tell us your preferences for gender, language, culture and personality.
Inclusive, culturally safe care
We welcome people of every age, culture, faith, language, gender identity and sexuality. We support Aboriginal and Torres Strait Islander people with respect for culture and community.
Need an interpreter — for language or for hearing? Just tell us. We'll arrange communication support so nothing gets in the way of your care.
This website adjusts to you
Use the red Accessibility button at the top of every page to change text size, switch to high contrast or an easier-to-read font, reduce motion, or have pages read aloud.
An Easy Read version of this website is also available.
Ready when you are.
Talk to our team about the right supports for you or someone you care about.
Care with dignity, choice and heart
Disability and Mental Health Care Pty Ltd is a Sydney-based, registered NDIS provider supporting people whose lives are touched by disability, mental health challenges, or both.
Who we are
Many providers focus on disability or mental health. We were founded on a simple idea: people deserve care that understands the whole person. Living with disability can affect your mental health, and mental health challenges can affect daily living — so our supports are designed to work for both, together.
We are registered with the NDIS Quality and Safeguards Commission (Registration ID 4‑LO5XNY0) and deliver supports across Greater Sydney, New South Wales.
How we work
Every person we support gets a say in who supports them and how. When we match support workers with you, we ask about your preferences — gender, age group, culture, religion, languages spoken, even personality. Your goals for the next 12 months shape everything we do.
Our values
Compassion
We care for people the way we would want our own family cared for.
Dignity & respect
Your privacy, choices and identity are always honoured.
Safety & quality
We work to the NDIS Practice Standards and welcome independent audits.
Choice & control
You direct your supports. We listen first, then act.
Our commitment to you
We provide supports in line with your NDIS plan and the NDIS Code of Conduct. We protect your personal information, involve you in every decision, and make it easy to give feedback — including anonymously. If something isn't right, we want to know, and we'll act.
Faces you'll get to know
No revolving door of strangers. We keep your support team small and consistent, so the people who arrive at your door already know you, your routine and what matters to you.
Meet us properly — say hello.
Come and meet us.
A short conversation is usually enough to work out whether we're the right fit — and there's no obligation either way.
Supports built around your life
We are registered to deliver six NDIS support types. Mix and match them to suit your plan and your goals — at home, in the community, in shared living and at work.
Registered NDIS Provider · Registration ID 4‑LO5XNY0
In-home & community supports
Assistance with Daily Personal Activities
One-on-one support with the personal parts of daily life, delivered with warmth and complete respect for your privacy.
- Showering, bathing and personal hygiene
- Dressing, grooming and getting ready
- Toileting and continence support
- Medication prompts and daily routines
- Mobility and transfers, including hoist and shower-chair support
Assistance with Travel & Transport
Getting there matters. We help you travel safely and confidently — and travel training can build your independence over time.
- Medical and allied health appointments
- Work, study and training
- Shopping and errands
- Social and community activities
Household Tasks
Practical help to keep your home running smoothly, so the everyday takes care of itself.
- Cleaning, tidying and laundry
- Meal planning and preparation
- Shopping and essential errands
- Keeping your space safe and healthy
Participation in Community, Social & Civic Activities
Connection is care. We support you to take part in the life of your community.
- Social groups, clubs and events
- Sport, recreation and the arts
- Courses, volunteering and civic life
- Building friendships and confidence
Shared living & respite
Assistance with Daily Life Tasks in a Group or Shared Living Arrangement
Support for people living in shared or group homes, including supported independent living (SIL) style supports and respite care. We help with daily routines, life skills, household responsibilities and community access — while fostering a home that feels safe, social and genuinely yours.
- Daily routines and life skills
- Household responsibilities, shared fairly
- Getting out into the community
- Planned respite, so families can rest easy
Employment supports
Assistance to Access & Maintain Employment or Higher Education
Meaningful work and study change lives. We support you to prepare for, find and keep a job or a place in higher education — building skills and confidence that grow your independence rather than replacing it.
- Preparing for work or study
- Finding the right place, and applying for it
- Workplace skills, routines and travel confidence
- On-the-job support that steps back as you grow
Not sure which supports fit your plan?
That's what we're here for. We work with self-managed, plan-managed and NDIA-managed plans.
The NDIS, in plain language
New to the National Disability Insurance Scheme, or supporting someone who is? Here's what you need to know about working with us.
What is the NDIS?
The National Disability Insurance Scheme (NDIS) is the Australian Government's way of funding supports and services for people with permanent and significant disability. It is administered by the National Disability Insurance Agency (NDIA).
If you have an NDIS plan, it includes funding for supports that help you pursue your goals. You choose the providers who deliver those supports — providers like us.
To check whether you or someone you care for may be eligible, visit ndis.gov.au or call the NDIS on 1800 800 110.
Our registration
Disability and Mental Health Care Pty Ltd is a registered NDIS provider. Registered providers are approved by, and accountable to, the NDIS Quality and Safeguards Commission, and must meet the NDIS Practice Standards.
- Registration ID: 4‑LO5XNY0
- ABN: 19 658 578 575
- Service area: Greater Sydney, NSW
How your funding can be managed
We welcome participants however their plan is managed:
Self-managed
You (or your nominee) manage your NDIS funds and pay providers directly. Maximum flexibility — and we make invoicing simple.
Plan-managed
A plan manager pays providers on your behalf. Just share your plan manager's details and we'll handle the rest.
NDIA-managed (agency-managed)
The NDIA pays us directly. Because we're a registered provider, NDIA-managed participants can use our services.
What we'll ask when you join us
To set up your services and service agreement, we'll ask for:
- Your NDIS number, plan start and end dates
- How your plan is managed (and plan manager details, if you have one)
- Your goals — what you want your supports to achieve
- Your preferences for support workers, communication and language
- Any health, safety or communication needs we should plan for
Everything you tell us is protected by our privacy practices and only used to plan and deliver your supports.
Pricing
Our services are delivered and billed in line with the current NDIS Pricing Arrangements and Price Limits. Before any supports begin, we agree everything with you in writing in a service agreement — no surprises.
Ready to use your plan with us?
Send a referral, or call and we'll walk it through with you — self-managed, plan-managed or NDIA-managed.
Make a referral
Anyone can refer — you can refer yourself, or a family member, support coordinator, GP or other professional can refer on your behalf (with consent). We respond within one business day.
What happens after you send it
Your referral comes straight to our team — there's no call centre and no ticket number. We read it the day it arrives, check the supports against the plan, and come back to you within one business day to arrange a time to talk properly.
Haven't got every detail to hand? Send what you have. We'll fill in the gaps together.
Three easy ways to refer
Use the form below
Fill in the referral form on this page — it prepares an email for you to send. Nothing is stored on this website.
Download & email
Prefer a document? Download our referral form, complete it, and email it to info@dmhcare.com.au.
Call us
Rather talk it through? Call 0488 114 368 and we'll complete the referral with you over the phone.
Download our forms
Need these forms in another format — large print, Easy Read or something else? Ask us and we'll provide them.
Online referral form
Please check the following before sending:
Questions, answered simply
Select a question to show its answer. Every answer is written in plain language — if anything is unclear, just ask us.
Ask us anything
Everything below comes out of real conversations with participants, families and support coordinators. Select a question to open its answer.
If yours isn't here, ask us directly — we'd far rather answer it than have you guess.
NDIS participants across Greater Sydney whose plans include the supports we're registered for — personal care, community participation, household tasks, travel and transport, shared living and respite, and employment support. We support people living with disability, mental health challenges, or both.
Yes — all three. As a registered NDIS provider we can support you no matter how your plan is managed.
Absolutely. When you join us we ask about your preferences — gender, age group, culture, religion, languages spoken and personality — and match your support workers accordingly. If a match doesn't feel right, tell us and we'll change it, no awkwardness.
Our supports are billed in line with the current NDIS Pricing Arrangements and Price Limits, using your NDIS funding. Before anything starts, we agree the supports, times and costs with you in a written service agreement.
Yes. Tell us your preferred language and we'll arrange interpreter support — for spoken languages or for people who are Deaf or hard of hearing. Where possible we also try to match you with workers who speak your language.
We respond to every enquiry and referral within one business day. From there, how quickly supports begin depends on your needs and plan — we'll give you a clear timeframe upfront and keep you informed.
Please tell us — feedback makes us better, and raising a concern will never affect your supports. You can speak to any team member, call 0488 114 368 or email us. You also always have the right to contact the NDIS Quality and Safeguards Commission on 1800 035 544.
Yes — with your consent, anyone can refer on your behalf: family, carers, support coordinators, GPs, hospitals or community organisations. See how to make a referral.
We'd love to hear from you
Questions, referrals, feedback — or just wanting to talk through what's possible. We respond within one business day.
Someone actually picks up
Ring during business hours and you'll get a person who knows the service and can answer you on the spot. If we miss you, we ring back the same day.
Prefer to write? Email, the form below and our referral form all land in the same inbox, and all three get the same one business day reply.
Call us
Monday to Friday, 9:00 am – 5:00 pm. Leave a message any time and we'll call you back.
Where we work
Greater Sydney, NSW
We come to you — home, community or workplace. ABN 19 658 578 575 · NDIS Reg. 4‑LO5XNY0
Send us a message
Please check the following before sending:
Auslan
Auslan video coming soon.
We're producing Auslan versions of our key information. In the meantime, contact us by email or SMS on 0488 114 368, and we can arrange an Auslan interpreter for meetings.
Feedback & complaints
Compliments, suggestions and complaints all help us do better. Contact us any way you like — raising a concern will never affect your supports.
You can also contact the NDIS Quality and Safeguards Commission: 1800 035 544 or ndiscommission.gov.au.
This website is for everyone
Accessibility isn't an add-on for us — it's the point. We designed this website to work for people of all abilities, and we're committed to keeping it that way.
Our standard
This website is designed to meet WCAG 2.2 Level AA (Web Content Accessibility Guidelines), the standard recommended for Australian organisations.
The controls in the drawing aren't decoration. Text size, contrast, an easier-to-read font and a motion switch all live in the toolbar at the top of every page, and every one of them takes effect straight away.
What we've built in
- Accessibility toolbar on every page — adjust text size up to 150%, switch to high contrast, use an easier-to-read font, or reduce motion.
- Read-aloud — have any page read to you, no screen reader needed.
- Full keyboard access — every menu, form and button works without a mouse, with clear focus indicators and a skip-to-content link.
- Screen reader friendly — proper headings, landmarks, labels and image descriptions throughout.
- Strong colour contrast — all text meets or exceeds WCAG AA, most of it AAA.
- Plain language everywhere, plus a dedicated Easy Read version with pictures.
- Calm by design — no flashing content, no autoplaying sound, gentle motion that switches off automatically if your device asks for reduced motion.
- Large touch targets — buttons and links sized for easy tapping.
Work in progress
We're honest about what's still coming:
- Auslan videos — placeholders are ready on this site, and videos are in production.
- Downloadable forms are currently Word documents. If you need a form in large print, Easy Read or another format, contact us and we'll provide it.
Tell us how we're doing
If any part of this website is hard for you to use, we genuinely want to know — it helps us fix it for you and for everyone after you. Call 0488 114 368 or email info@dmhcare.com.au.
Statement last reviewed: July 2026
About us — Easy Read
This page uses short sentences and pictures. It says the same things as the rest of the website, in an easier way. You can also press the red Accessibility button at the top and choose "Read this page aloud" to listen.
Who we are
We are Disability and Mental Health Care.
We are a care company in Sydney.
We are part of the NDIS.
The NDIS helps pay for your supports.
What we can help with
Getting washed and dressed.
Looking after yourself each day.
Jobs at home.
Cleaning, washing and cooking.
Going places.
We help you travel safely.
Doing things with other people.
Groups, sport, fun and friends.
Living in a shared home.
Help every day, and rest for carers.
Getting and keeping a job.
Or going to study.
Good things to know
You choose.
You pick what help you want.
You can say who helps you.
Your information is safe.
We keep your details private.
It is OK to say no.
You can stop or change your supports.
We answer fast.
We reply in 1 working day.
How to talk to us
Call us.
0488 114 368
Email us.
info@dmhcare.com.au
A family member, friend or worker can call for you. That is OK too.